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Ohio Steel Industries Customer Service

Toll Free 1-800-652-2321 Extension 212 - - Fax Number: (614) 471-7502

E-Mail: Customer Service

Please fill out our Warranty Form for replacement parts

Customer Service is a very important part of our business. Please contact us with any comments or problems you may have with our products.

If you wish to speak to a customer service representative by phone, our service line hours are:

8:00 am-5:00 pm Monday- Thursday EST

8:00 am-4:30 pm Friday EST Closed Weekends

Ohio Steel Industries Warranty Parts Order Form

Please fill out the information below. We apologize for any inconvenience this missing/defective part may have caused you. We will ship out your item within 1-2 business days. Please allow for shipping time. Thank you for your business.

Customer Name:

Street Address:

City, State, Zip:

Daytime Phone#:

E-mail: * Only needed if you would like us to e-mail a response.

Product Purchased from:

Part Description-(including Model #)

Part Number-

Quantity Needed-

Our Quality is very important to us. Please take a few minutes and answer the following questions.

1.) Was your box damaged? yes no

2.) Was your box opened? yes no

3.) If missing bolts, was your bolt bag open? yes no

4.) Are you pleased with the quality and workmanship of the materials used in our products? yes no

We welcome comments to help us improve our products. Please feel free to submit your comments or suggestions in the box below:

Thank you for taking the time to help us improve and assist you with your Ohio Steel Industries Products.